Terms & Policies

CANCELLATION POLICY:

Please be aware that bookings will not be confirmed until receipt of payment. If paying by credit card, the credit card number and expiry date must be supplied when making the booking.

Payment is to made at time of booking. If the booking is cancelled 30 days or more prior to the planned date of arrival no charges will be incurred.

If the booking is cancelled with less than 30 days notice, in the case of credit card payments, an administration fee of $25.00 (which is the cost of processing the booking, receipting, banking and cancelling the booking) will be charged as well as the cost of one night’s accommodation if it is not re-let for the full duration of the original planned stay.

Credit card payment style bookings cannot be confirmed until the credit card details are provided.

The letting agent and the owner have first right of refusal for all bookings held. In the event of an owner refusing a booking no cancellation fee will be charged.